Fine Jewelry Sales Associate - Part Time
As a Fine Jewelry Associate, you will drive store sales and metrics by outfitting each client with uniquely special jewelry pieces that symbolize intimate moments and create memories for years to comeThrough excellent customer service and in-depth product knowledge you'll develop customer relationships than span generations of familyBecause of their interaction with you clients will know that when it comes to fine jewelry purchases, they can count on Belk every timeYou'll explore our selection of brand and products with the client, work to understand their needs while building the purchaseMost importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together.
oMeet/exceed personal weekly, monthly, and annual sales goalsoMeet/exceed personal Elite Service Plan attachment rate goalsoMeet/exceed personal presale goals for specified presale eventsoMeet/exceed personal repair sales dollar goalsoMeet/exceed Belk Rewards credit card solicitation goalsoMeet/exceed trunk show sales and appointment goalsoMeet/exceed Item Locator sales goalsoDevelop clientele/customer base by asking each customer to complete a client profile cardUse customer cards to send thank you notes, notify customers of sales and special events and place telephone calls to drive Fine Jewelry sales and special eventsoAssist customers in the selection of Fine Jewelry merchandise and offer complimentary items with each customer purchaseoHandle each customer transaction professionally, efficiently and accuratelyoComplete minor repairs on Fine Jewelry to include removing watch links, changing watch batteriesoMaintain Fine Jewelry merchandising and visual standards, including departmental signingoMaintain Fine Jewelry security standards to include keeping keys on or about person, showing only one piece of merchandise at a time, not leaving merchandise unattended and locking all showcases and safes behind youoComplete diamond testing as requiredoCheck-in and replenish merchandise inside case linesPieces must be placed in same merchandise storiesoPrepare merchandise transfers and repairs to the RPC as scheduledoComplete customer repair envelopes and follow-up with the Repair department to ensure customer estimates and repairs are completed in a timely manneroRefer to Fine Jewelry Weekly Priorities and execute sale sets and operational tasks in a timely manneroFollow all procedures for inventory counts, move to Clearance projects and re-ticketingoMaintain Belk professional standards for dress attire and appearanceoCooperate and collaborate with fellow associates, management and business partnersoComply with all company policies and procedures, to include the Absenteeism and Tardiness policyoAccept additional responsibilities and execute tasks as assigned by the Fine Jewelry Counter Manager, the Sales Team Manager and/or Store ManagementoMust complete all required Fine Jewelry Training and pass quizzes with a minimum score of 8Minimum Education &
Experience:
oHigh School DiplomaoStrong interpersonal communication skillsoFine Jewelry experience preferred/ retail or sales experience requiredPhysical Requirements:
oAbility to use keyboard, telephone, computer and other business related equipmentoKnowledge of diamonds:
4 C's and the ability to discuss diamond product knowledge (features and benefits) during the sales presentationoPhysically stand during duration of shiftoBe able to bend and stoop as well as lift up to 30 lbs.
oHand manipulation to complete watch and fine jewelry repairsoAbility to distinguish between types of gemstones and gold/ sterling silver/ tungsten/ platinum.
oMust be able to work a flexible schedule including nights and weekends due to the needs of the Fine Jewelry Department Recommended Skills Batteries Computer Keyboards Interpersonal Communications Jewelleries Merchandising Retailing Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p0pv6vy65tk10t34h', 'ExternalApply-j3p0pv6vy65tk10t34h'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
oMeet/exceed personal weekly, monthly, and annual sales goalsoMeet/exceed personal Elite Service Plan attachment rate goalsoMeet/exceed personal presale goals for specified presale eventsoMeet/exceed personal repair sales dollar goalsoMeet/exceed Belk Rewards credit card solicitation goalsoMeet/exceed trunk show sales and appointment goalsoMeet/exceed Item Locator sales goalsoDevelop clientele/customer base by asking each customer to complete a client profile cardUse customer cards to send thank you notes, notify customers of sales and special events and place telephone calls to drive Fine Jewelry sales and special eventsoAssist customers in the selection of Fine Jewelry merchandise and offer complimentary items with each customer purchaseoHandle each customer transaction professionally, efficiently and accuratelyoComplete minor repairs on Fine Jewelry to include removing watch links, changing watch batteriesoMaintain Fine Jewelry merchandising and visual standards, including departmental signingoMaintain Fine Jewelry security standards to include keeping keys on or about person, showing only one piece of merchandise at a time, not leaving merchandise unattended and locking all showcases and safes behind youoComplete diamond testing as requiredoCheck-in and replenish merchandise inside case linesPieces must be placed in same merchandise storiesoPrepare merchandise transfers and repairs to the RPC as scheduledoComplete customer repair envelopes and follow-up with the Repair department to ensure customer estimates and repairs are completed in a timely manneroRefer to Fine Jewelry Weekly Priorities and execute sale sets and operational tasks in a timely manneroFollow all procedures for inventory counts, move to Clearance projects and re-ticketingoMaintain Belk professional standards for dress attire and appearanceoCooperate and collaborate with fellow associates, management and business partnersoComply with all company policies and procedures, to include the Absenteeism and Tardiness policyoAccept additional responsibilities and execute tasks as assigned by the Fine Jewelry Counter Manager, the Sales Team Manager and/or Store ManagementoMust complete all required Fine Jewelry Training and pass quizzes with a minimum score of 8Minimum Education &
Experience:
oHigh School DiplomaoStrong interpersonal communication skillsoFine Jewelry experience preferred/ retail or sales experience requiredPhysical Requirements:
oAbility to use keyboard, telephone, computer and other business related equipmentoKnowledge of diamonds:
4 C's and the ability to discuss diamond product knowledge (features and benefits) during the sales presentationoPhysically stand during duration of shiftoBe able to bend and stoop as well as lift up to 30 lbs.
oHand manipulation to complete watch and fine jewelry repairsoAbility to distinguish between types of gemstones and gold/ sterling silver/ tungsten/ platinum.
oMust be able to work a flexible schedule including nights and weekends due to the needs of the Fine Jewelry Department Recommended Skills Batteries Computer Keyboards Interpersonal Communications Jewelleries Merchandising Retailing Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3p0pv6vy65tk10t34h', 'ExternalApply-j3p0pv6vy65tk10t34h'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
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